Keeping North Bay Village safe and beautiful starts with knowing who to contact. Whether you notice pollution in Biscayne Bay, an abandoned vessel, or a neighborhood concern, this North Bay Village resident reporting guide helps you take action.
General questions and neighborhood concerns
For questions about Village services or to report community concerns, contact actionteam@nbvillage.com or call 305-756-7171.
Emergencies and police assistance
Call 911 in an emergency. For non-emergency police assistance in North Bay Village, call 305-758-2626.
Pollution and abandoned vessels
Report pollution and environmental concerns to Miami-Dade County at 305-372-6955. For abandoned or derelict vessels, contact the Florida Fish and Wildlife Conservation Commission at 888-404-3922.
Bridge issues and local alerts
For bridge concerns, contact Tish.Burgher@dot.state.fl.us or 305-796-0784. Visit FL511.com for traffic information. The Village’s reporting guide also directs residents to sign up for Everbridge alerts at bit.ly/alertnbv.
Make your report helpful
Include the exact location, date, time, and a brief description. Add photos when safe to do so. Sharing a concern on social media can raise awareness, but submitting it directly gives the responsible agency the information it needs.
Save this guide and share it with a neighbor. A well-informed community helps protect the place we call home.




